Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.Connection Issue: The utility will check that the selected printer is connected and powered.Examples of issues this utility will address: Follow the on-screen instructions to run the utility. System requirements: This utility will only support USB connected printers.ĭescription: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.Įnhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
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